Privacy Policy
Privacy Policy
Last Updated: November 26 2025
We are committed to protecting your personal information in compliance with Ontario and Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains what personal information we collect, how we use it, how it may be shared, and what choices you have.
1. Information We Collect
We may collect the following types of personal information:
● Contact Information: name, phone number, email address, mailing address.
● Service Information: details about services you request or receive.
● Billing Information: payment information needed for invoicing.
● Communication Information: information provided through calls, emails, messages, and online forms.
● SMS Information: your mobile number, time/date of messages, and your express consent for receiving SMS notifications.
2. How We Use Personal Information
We use personal information for purposes including:
● Providing, managing, and improving our services.
● Sending invoices, updates, service confirmations, safety notices, or other operational messages.
● Responding to customer inquiries or support requests.
● Sending SMS notifications only with your express consent, in accordance with PIPEDA and CASL.
● Internal record-keeping, administration, and compliance.
3. SMS Communications
f you opt in to receive SMS messages, the following applies:
● Messaging frequency may vary.
● Message and data rates may apply, depending on your mobile carrier.
● To opt out at any time, text STOP.
● For assistance, text HELP or visit our website at www.flashcraneservices.ca.
● SMS messages may include service reminders, appointment updates, confirmations, or other operational notices.
SMS Consent Protection
● SMS consent is not shared with third parties.
● SMS consent is not shared with affiliates.
4. Disclosure of Personal Information
We do not sell or rent personal information.
We may share information only in these limited circumstances:
● Service Providers: third-party companies that help us operate (e.g., billing systems, administrative support), and only as necessary for them to perform their services.
● Legal Requirements: when required to comply with laws, court orders, or to protect our legal rights.
● Business Transactions: in the event of a merger or asset transfer, with appropriate PIPEDA-compliant safeguards.
5. Your Rights
Under PIPEDA, you have the right to:
● Access your personal information.
● Request corrections to inaccurate information.
● Withdraw consent to the collection, use, or disclosure of your information, subject to legal or contractual constraints.
● Request information about our data-handling practices
6. Safeguards and Data Retention
We use reasonable physical, technical, and administrative measures to protect your information from loss, misuse, or unauthorized access.We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.
7. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy request, please contact:
Flash Construction Inc
Email: flashcraneservices@gmail.com
Phone: 905-454-8555
Address: 9229 Eighth Line, Halton Hills ON, L7G 4S5
